Contact information

Contact Us

We’re Here to Help

Have a question about your order, shipping, products, returns, or anything else? The Cosaria support team is here to help.

Whether you need help tracking an order, want more information about a product, or need assistance with an issue, feel free to contact us. We aim to provide clear and helpful support as quickly as possible.

Contact Information

Email: sherazchaudar51@gmail.com
WhatsApp: +92 307 7531336
Business Hours: Monday–Saturday, 9:00 AM–6:00 PM (Pakistan Standard Time)

For the fastest assistance, please include your order number when contacting us about an existing order.

Order Support

If you have already placed an order, please include the following information in your message:

  • Order number

  • Full name used when placing the order

  • Email address used for the order

  • Description of your question or issue

  • Photos or videos, if your issue involves a damaged, defective, or incorrect product

Providing these details helps us review your request and respond more efficiently.

Shipping & Tracking

Want to know where your order is?

If your order has already been shipped, please check the tracking information provided in your shipping confirmation email.

If you cannot find your tracking information or your tracking status has not updated for several business days, contact us at sherazchaudar51@gmail.com and include your order number.

Please keep in mind that international shipments may experience delays due to customs clearance, courier operations, weather, holidays, or other circumstances outside our control.

Product Questions

Before purchasing, you can contact us if you need additional information about:

  • Product features

  • Product specifications

  • Size or dimensions

  • Product availability

  • Shipping availability

  • General product questions

Our team will do our best to provide accurate information based on the product details available from our fulfillment partners.

Returns & Refunds

If you need assistance with a return, refund, damaged product, defective item, or incorrect order, please contact us before sending anything back.

Do not return a product without receiving return instructions from our support team.

For return or refund requests, please provide your order number and explain the reason for your request. Where applicable, photos or videos may be requested to help us investigate the issue.

General Inquiries

For questions that are not related to an existing order, simply send us an email or WhatsApp message.

We welcome your questions, feedback, and suggestions and are always looking for ways to improve the Cosaria shopping experience.

Customer Support

Cosaria Customer Support

Email: sherazchaudar51@gmail.com
WhatsApp: +92 307 7531336
Support Hours: Monday–Saturday, 9:00 AM–6:00 PM (Pakistan Standard Time)

We generally respond during our business hours. Response times may be longer during weekends, public holidays, sales events, or periods of high customer volume.

Important Information

Cosaria operates using a dropshipping fulfillment model. Some products may be shipped directly from third-party suppliers or fulfillment partners.

Because of this, product availability, packaging, shipping times, tracking updates, and fulfillment locations may vary between products.

We will always do our best to assist you and communicate important updates regarding your order.

Contact Cosaria

Have a question? We're happy to help.

📧 Email: sherazchaudar51@gmail.com
💬 WhatsApp: +92 307 7531336
🕘 Hours: Monday–Saturday, 9:00 AM–6:00 PM (PKT)

Thank you for choosing Cosaria.