Shipping Policy

Last Updated: August 25, 2026

At Cosaria, we operate through a dropshipping fulfillment model. This means that products may be shipped directly from our third-party suppliers or fulfillment partners to your delivery address. This Shipping Policy explains our order processing times, delivery options, shipping charges, tracking information, and other important shipping details.

1. Order Processing

Once your order is successfully placed, it is forwarded to our supplier or fulfillment partner for processing.

• Orders are generally processed within 2–5 business days.

• Processing may take longer during sales, holidays, product launches, or periods of high order volume.

• Orders placed on weekends or public holidays may be processed on the next business day.

• You will receive an order confirmation after placing your order.

• Once your order has been shipped, we will send shipping confirmation and tracking information when available.

Because our products may be fulfilled by different suppliers, items from the same order may be shipped separately and may arrive at different times.

Please make sure your shipping address, phone number, and contact information are correct before completing your purchase.

2. Delivery Times

Estimated delivery times may vary depending on the product, supplier location, destination country, shipping method, customs clearance, and courier service.

Estimated delivery times:

• Pakistan: 7–20 business days

• United States: 10–25 business days

• United Kingdom: 10–25 business days

• Canada: 12–30 business days

• Australia: 12–30 business days

• GCC Countries: 10–25 business days

• Other International Locations: 12–35 business days

These delivery times are estimates and are not guaranteed. Delays may occur due to supplier processing, international transit, customs clearance, courier issues, public holidays, weather, or other circumstances beyond our control.

3. Shipping Charges

Shipping charges are calculated and displayed at checkout based on the product, destination, shipping method, supplier location, and applicable promotions.

Some products may include shipping costs in their listed price, while others may have a separate shipping charge. The final shipping cost will always be shown before you complete your purchase.

From time to time, we may offer free shipping promotions or discounted shipping rates. Any applicable offer will be clearly displayed on our website or at checkout.

4. Supplier Fulfillment and Product Availability

As a dropshipping store, products may be sourced and fulfilled by different third-party suppliers.

Product availability, processing times, packaging, and shipping methods may vary between suppliers. In some cases, the product packaging may not include Cosaria branding.

If a product becomes unavailable after your order is placed, we may contact you with an alternative option, offer a replacement, or provide a refund for the unavailable item.

5. Order Tracking

When tracking information is available, it will be sent to the email address or contact information provided with your order.

Please allow 3–7 business days for tracking information to become active after your order has been shipped.

Tracking updates may be limited during international transit or while the package is being processed by customs.

If your tracking information has not updated for several business days, please contact us at sherazchaudar51@gmail.com with your order number.

6. Incorrect Shipping Address

Customers are responsible for providing an accurate and complete shipping address.

If you enter an incorrect or incomplete address, please contact us as soon as possible. We will do our best to assist you before the order is shipped.

Once an order has been processed or shipped by our supplier, we may not be able to change the delivery address or cancel the shipment.

Additional shipping charges may apply if an order needs to be reshipped because of an incorrect address, incomplete address, or failure to receive the package.

7. Delayed or Lost Packages

Although we work with suppliers and shipping partners, international shipping delays can occasionally occur.

If your order is significantly delayed or appears to be lost in transit, please contact us at sherazchaudar51@gmail.com with your order number.

We will contact the relevant supplier or courier and assist you with the next steps.

Please note that delivery delays caused by supplier processing, customs, courier disruptions, weather, natural events, public holidays, or other circumstances outside our control may not qualify for a refund.

If a package is confirmed as lost by the courier or supplier, we may offer a replacement or refund according to the circumstances and our applicable refund policy.

8. Damaged or Incorrect Products

If your package arrives damaged, defective, or contains an incorrect product, please contact us within 7 days of delivery.

We recommend taking clear photographs or videos of:

• The damaged package

• The shipping label

• The damaged or incorrect product

• Any visible damage to the packaging

• The product packaging and invoice, if available

Please send these details to sherazchaudar51@gmail.com along with your order number so that we can contact the supplier and review the issue.

Do not return any product before receiving instructions from our customer support team. Unauthorized returns may not be accepted.

9. Customs, Duties & Taxes

For international orders, customs duties, import taxes, VAT, clearance fees, or other charges may apply depending on the destination country.

Unless otherwise stated at checkout, these charges are the responsibility of the customer.

Cosaria does not control customs procedures, and customs processing times may affect the estimated delivery date. If a customer refuses to pay applicable customs charges and the package is returned or abandoned, additional costs may apply and the order may not qualify for a full refund.

10. Multiple Products in One Order

If your order contains multiple products, the items may be shipped separately because they may come from different suppliers or fulfillment locations.

You may receive multiple packages and tracking numbers for one order.

Each package may have a different delivery time. You will not be charged an additional shipping fee unless clearly stated at checkout.

11. Delivery Attempts and Unclaimed Packages

Our shipping partners may make multiple delivery attempts depending on the destination and local courier policies.

If a package cannot be delivered because the customer is unavailable, provides an incorrect address, refuses delivery, fails to pay customs charges, or does not collect the package within the required period, additional shipping or reshipment charges may apply.

If an unclaimed package is returned to the supplier or courier, any refund may be reduced by return shipping, handling, customs, or other applicable charges.

12. Order Cancellation

Because dropshipping orders may be forwarded to suppliers shortly after purchase, cancellation requests must be submitted as soon as possible.

We will try to cancel your order before it is processed or shipped. However, once an order has been processed or shipped by the supplier, cancellation may no longer be possible.

If the order cannot be canceled, you may need to follow the applicable return or refund procedure.

13. Contact Us

If you have questions about shipping, order tracking, delivery times, supplier fulfillment, or your order status, please contact us:

Email: sherazchaudar51@gmail.com
WhatsApp: 03077531336
Business Hours: Monday–Saturday, 9:00 AM–6:00 PM

Please include your order number, full name, and delivery address when contacting us so that we can assist you more quickly.

Thank you for shopping with Cosaria.